Privacy Policy

• Service delivery: Processing and confirming bookings for hospitals, hotels, transport, and interpretation.
• Account management: Identity verification, account security.
• Customer support: Responding to inquiries and resolving disputes.
• Service improvement: Analytics, product development, personalization.
• Marketing: Promotional communications (with your consent).

We do not sell your personal data. We share information only when necessary:

• Booking partners (hospitals, hotels, transport, interpreters): Name, contact, booking details for service fulfillment.
• Medical institutions: Name, date of birth, passport number, treatment purpose (for medical bookings only).
• Legal requirements: When required by law or legitimate government requests.

• Google LLC – Social login, cloud infrastructure
• Kakao Corp. – Social login
• Supabase Inc. – Database & authentication (US servers)
• Vercel Inc. – Web hosting (US servers)
• Payment Gateway – Payment processing

We retain your data for as long as necessary to provide the Service. Upon account deletion or request, data is permanently deleted within 30 days, except where retention is required by law (up to 5 years for transaction records).

Under applicable privacy law, you have the right to: access your data; correct inaccurate data; request deletion; object to or restrict processing; withdraw consent at any time.

To exercise these rights, contact us at contact@meditourkorea.com. We will respond within 10 business days.

We use essential cookies (for login and functionality) and analytics cookies (e.g., Google Analytics). You can manage cookies in your browser settings; disabling cookies may limit functionality.

Your data may be stored and processed on servers located outside Korea (e.g., United States via Supabase and Vercel). These providers comply with applicable data protection standards.